In Europe and Spain, there are data protection regulations designed to safeguard your personal information. These rules are mandatory for our organization. 

Therefore, it is very important for us that you clearly understand what we are going to do with the personal data we request from you. 

We will always be transparent and give you control over your data, using plain language and clear options that will allow you to decide what we do with your personal information. 

If, after reading this information, you have any questions, please do not hesitate to ask us. 

Thank you very much for your cooperation. 

 

Who are we? 

Our company name: Total Carbon Registry S.L 
Our CIF/NIF: B 87654321
Our address: C/ Princesa 31 planta 2  280008 Madrid
Our contact email: tcr@totalcarbonregistry.org
Our website: https://totalcarbonregistry.org 

We are at your disposal, so please feel free to contact us. 

 

What will we use your data for? 

In general, your personal data will be used to manage our relationship with you and to provide you with our services. 

In addition, they may also be used for other activities, such as sending you advertising or promoting our activities. 

 

Why do we need to use your data? 

Your personal data is necessary in order for us to interact with you and provide our services. To this end, we will provide you with a series of checkboxes that will allow you to clearly and easily decide how your personal information is used. 

 

Who will know the information we request? 

In general, only duly authorized personnel within our organization will have knowledge of the information we request. 

Likewise, entities that need to access your information in order for us to provide our services may also have access. For example, our bank will know your details if the payment for our services is made by card or bank transfer. 

In addition, public or private entities to which we are legally obliged to provide your personal data will also have knowledge of your information. For instance, tax law requires us to provide the Tax Agency with certain information about economic transactions that exceed a certain amount. 

If, beyond the cases mentioned, we need to share your personal information with other entities, we will always request your prior authorization through clear options that will allow you to decide on the matter. 

 

How will we protect your data? 

We will protect your data with effective security measures tailored to the risks associated with the use of your information. 

For this reason, our entity has approved a Data Protection Policy and performs annual audits and controls to ensure that your personal data is secure at all times. 

 

Will we send your data to other countries? 

Some countries in the world are safe for your data, while others are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that does not offer an adequate level of data protection. 

If, in order to provide you with a service, it becomes necessary to send your data to a country that is not as secure as Spain, we will always request your prior consent and apply effective security measures to minimize the risks of transferring your personal information to another country. 

 

How long will we keep your data? 

We will retain your data throughout the duration of our relationship and for as long as required by law. Once the applicable legal deadlines have expired, we will proceed to securely and environmentally delete your data. 

 

What are your data protection rights? 

At any time, you may contact us to find out what information we hold about you, rectify it if it is incorrect, and delete it once our relationship ends, whenever legally possible. 

You also have the right to request the transfer of your information to another entity. This right is called “data portability” and may be useful in certain situations. 

To exercise any of these rights, you must make a written request to our address, accompanied by a copy of your ID card, so that we can identify you. 

Our offices have specific forms available for requesting these rights, and we offer our assistance in completing them. 

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es). 

 

Can you withdraw your consent if you change your mind later? 

Yes, you may withdraw your consent at any time if you change your mind regarding the use of your data. 

For example, if you once agreed to receive advertising about our products or services, but no longer wish to do so, you can notify us through the objection form available at our offices. 

 

If you believe your rights have not been respected, where can you file a complaint? 

If you believe that your rights have not been respected by our organization, you may file a complaint with the Spanish Data Protection Agency through any of the following channels: 

• Electronic headquarters: www.agpd.es 

• Postal address: Agencia Española de Protección de Datos, C/ Jorge Juan, 6, 28001 Madrid 

• Telephone: 901 100 099 / 91 266 35 17 

Filing a complaint with the Spanish Data Protection Agency does not entail any cost and does not require the assistance of a lawyer or solicitor. 

 

Will we create profiles about you? 

Our policy is not to create profiles about the users of our services. 

However, there may be situations where, for the purposes of service provision, commercial activities, or other needs, we may need to create profiles about you. An example could be using your purchase or service history to offer you products or services tailored to your preferences or needs. 

In such cases, we will apply effective security measures to protect your information at all times from unauthorized persons who might attempt to use it for their own benefit. 

 

Will we use your data for other purposes? 

Our policy is not to use your data for purposes other than those we have explained. If, however, we need to use your data for different activities, we will always request your prior consent through clear options that will allow you to decide on the matter.